 | I have run the perl scripts from the command line and I don't see anything happening. Is it working? |  |
 | The Perl script is most likely working. There is no echoing to the screen as the progress of the import. When the import is complete you will be returned to the command prompt. We advise running |
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| How do I detach the import process using a 'screen' |  |
| On Linux/Unix, if you have the program called screen (run 'locate screen' to see) then you can force the import process to run in the background on the server on another screen so that you can qu |
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| I don't have the Perl DBI modules. How can I get them? | |
| The Perl DBI modules can be found and http://www.cpan.org/ |
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| How long should it take to import the RDF files? | |
| This varies from server to server but our initial import took approx 60 minutes for structure.rdf.u8 and 16 hours for content.rdf.u8. On a clean server with no other running processes this may be mu |
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| How do I update to a new RDF? | |
| We don't have an update script. Unfortunately you will have to empty the database and re-import |
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| How do I know if my server supports PHP? | |
| Upload a file called phpinfo.php with the following in it<?phpphpinfo();?>Call this file from your web browser a |
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| What version of PHP do I need to use DWdirectory? | |
| DWdirectory requires PHP version 4.1.0 or higher. This software will not work on older versions of PHP because of fundamental changes in the global variable handling. |
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| Does it matter if register_globals is disabled in PHP? | |
| No, DWdirectory was designed using the new super global arrays so it doesn't matter if register_globals is disabled or not |
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| Does it matter if safe_mode or open_basedir is set in PHP? | |
| It shouldn't matter, so long as you have shell access to run the Perl import scripts then the PHP side of the program does not rely any of these settings being on or off. |
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| Can I run the Perl scripts from the browser? | |
| We don't recommend or support it and we have not tested it. As these scripts run for extended periods of time it is likely that they will timeout if run through a web browser. They should be run |
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| I don't have access to the shell through SSH or Telnet, how can I use DWdirectory? | |
| If you don't have access to SSH or Telnet then you might like to consider using DWodp |
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| I'm using 'short mode', how do I get rid of the index.php part and just make it look like a directory? | |
| If you are using Apache you can do this by removing the file extension of index.php e.g. rename to 'directory' with no file extension and then creating a .htaccess file in the same directory with |
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| How do I change the templates? | |
| All of the template files for DWdirectory are contained within the templates directory with .tpl file extensions |
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| What files to I need to configure? | |
| For the import process you will need to edit both structure.pl and content.pl. The readme.txt file in the import directory will explain more on this. For the PHP script you should only need to edit |
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| Why does your search use a like statement for $searchstring%, surely %$searchstring% would produces a better result? | |
| It is quite correct that %$searchstring% would produce a better result, however the search would be very slow because we can't make use of the index |
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| Which search mode should I be using, standard or full text or full text title only mode? | |
| Search mode 1 (standard mode) If you have a version of MySQL below 3.23.23 then you can only use the standard search mode. However if you are running a newer version |
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| This product doesn't work on my server, can I have a refund? | |
| Unfortunately we do not offer refunds for our products if your server does not have the correct requirements or the code has been modified.You must make sure that your system meets th |
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| How long does it take to get my license information? | |
| How quickly you get the license info depends on the payment method you use. The quickest payment method is with a credit card using PayPal. Orders are manually checked for fraud and can |
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| I'm having problems downloading the software | |
| The problem maybe caused by a firewall. Temporarily disable any firewall software prior to accessing the Member's Download Area. Then try the download again. Once you have the file, re-enable your f |
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| Can I remove the 'Powered by [product name]' copyright text? | |
| It depends on the product.DWsurvey - No - All copyright messages (both in the software code and templates) |
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| Does the license price include access to the source code? | |
| Yes - our software products are 'visible source' products, which means that you have access to the PHP source code of the product. You are free to modify the product in any way, provided you reta |
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| Does the software include a license for PHP and MySQL? | |
| Both PHP and MySQL are available online at no cost from PHP.net |
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